Numerous Siouxland agencies reported that 911 services experienced an outage in Nebraska on Thursday.
BY Chirag, 01-09-2023
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However, as of Friday morning, some of these agencies have confirmed that the services have been successfully restored.
BY Chirag, 01-09-2023
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A post on Facebook by the Dixon County Sheriff's Office announced that 911 services have been reinstated in Dixon County.
BY Chirag, 01-09-2023
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The Dakota County Law Enforcement Center (LEC) conveyed via a phone call that 911 services in Dakota County appear to be functioning correctly.
BY Chirag, 01-09-2023
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They are awaiting an official statement from the service provider to confirm the restoration of services.
BY Chirag, 01-09-2023
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Wayne County and Knox County have also officially confirmed on their respective Facebook pages that their 911 services are now operational.
BY Chirag, 01-09-2023
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According to the email, the initial outage was reported by Lumen at approximately 7:05 p.m. and was rectified at around 5:30 a.m.
BY Chirag, 01-09-2023
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The State expressed its appreciation for the prompt actions taken by the affected 911 centers in disseminating information about the outage and
BY Chirag, 01-09-2023
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establishing alternative methods for the public to access emergency services. Director David Sankey of the PSC State 911 Department conveyed his gratitude.
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The root cause of the outage was identified as a disruption in the fiber connecting to the Omaha area's network, as explained in the email.
BY Chirag, 01-09-2023
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Investigations into what caused the fiber to be severed are ongoing, with collaborative efforts from PSC and Lumen.
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The State reported that 39 out of 68 Public Safety Answering Points were impacted by the outage.
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For individuals who may still be experiencing difficulties when dialing 911, an alternative contact method is available.
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You can attempt dialing *55 to reach the Nebraska State Patrol.
BY Chirag, 01-09-2023
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Alternatively, you can get in touch with your local police or Sheriff's Office using their non-emergency phone lines.
BY Chirag, 01-09-2023
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